1. General Provisions

1.1. After the Buyer's confirmation (reading the Terms and checking the box "I have read and agree to the Terms of Use!"), these Terms of Purchase and Sale of Goods (hereinafter referred to as the Terms) become a legally binding document specifying the rights and obligations of the Buyer and the Seller, the terms and conditions for purchasing and paying for the goods, delivery and return of goods, liability of the parties and other provisions related to the purchase and sale of goods in the online store SIA "ATAR".

1.2. The Seller reserves the right to amend or adjust these Terms at any time. Registered Buyers are not specifically informed about such amendments or adjustments to the Terms, therefore it is the Buyer's responsibility to periodically check for changes in these Terms. Any amendments to the Terms apply to orders placed after the amendments to these Terms.

1.3. The right to purchase goods in our online store is granted to legally capable natural persons; minors aged fourteen to eighteen only with the consent of their parents or guardians, except when they use their personal income, as well as to legal entities.

2. Validity of the Purchase and Sale Agreement

2.1. The agreement between the Buyer and the Seller is considered signed from the moment the Buyer has selected the goods, placed them in the shopping cart and clicked on the link "Confirm order".

2.2. SIA "ATAR" is not responsible for additionally informing the Buyer to obtain their consent to conclude this agreement. It will be considered that SIA "ATAR" confirms the order from the moment it is placed.

2.3. Every Purchase and Sale Agreement concluded between the Buyer and the Seller is registered and stored in the database of the SIA "ATAR" online store.

3. Buyer's Rights

3.1. The Buyer has the right to purchase goods in the online store SIA "ATAR" in accordance with the procedure specified in these Terms and in the online store.

3.2. The Buyer has the right to withdraw from the purchase and sale agreement of goods with the online store SIA "ATAR" by notifying the Seller in writing (via e-mail, indicating the order number) or by returning the part of the goods purchased under the agreement within the specified period.

3.3. The Buyer cannot exercise the right of withdrawal to return the goods in the following cases:

3.3.1. if an audio or video recording or a computer program has been purchased and its packaging has been opened;

3.3.2. if newspapers, periodicals, books and magazines have been delivered;

3.3.3. if the returned goods are customized to the Buyer's personal needs or according to the Buyer's instructions;

3.3.4. if food products, beverages and other immediate consumption goods have been delivered;

3.3.5. if the purchased items are irreplaceable, or the goods cannot be returned due to their nature, or they are highly perishable and quickly consumable;

3.3.6. in other cases when it is impossible to withdraw from the Purchase and Sale Agreement in accordance with the laws of the Republic of Latvia.

3.4. The Buyer may exercise their legal right to return the goods only if the goods and their packaging are not damaged, their appearance has not been changed, and they have not been used. The Buyer's rights mentioned in paragraph 3.3. will be implemented in accordance with the Cabinet of Ministers Regulations No. 207 "Regulations on Distance Contracts".

4. Buyer's Obligations

4.1. The Buyer accepts the goods in accordance with the procedure specified herein and pays the agreed amount for them.

4.2. In case of changes in the data provided in the Buyer's registration form, the Buyer must immediately update them.

4.3. The Buyer must not disclose their registration data to third parties. If the Buyer loses their registration data, they shall inform the Seller using the "Contacts" button, indicating the method of communication without delay.

4.4. When using the online store SIA "ATAR", the Buyer must comply with these Terms and act in accordance with the laws of the Republic of Latvia.

4.5. In case the Buyer refuses to accept the delivered goods without a valid reason, they must pay for the delivery of the goods.

5. Seller's Rights

5.1. In case the Buyer attempts to disrupt the stability of the online store or poses a threat to security, or violates their obligations, the Seller has the right to immediately and without any notice restrict or terminate the Buyer's access to the online store, or in exceptional cases cancel the Buyer's registration.

5.2. In case of important circumstances, the Seller has the right to temporarily or permanently suspend the operation of the online store without prior notice to the Buyer.

5.3. The Seller has the right to cancel the Buyer's order without prior notice if the Buyer does not pay for the goods within 2 (two) working days when the selected payment method is not cash.

5.4. If the Buyer chooses to pay in cash upon delivery of the goods, the Seller will contact the Buyer by the specified phone number, as well as in cases where the information provided in the order is unclear. In this case, the delivery period will start from the date of contact with the Buyer. The Seller has the right to cancel the order without prior notice if the Seller fails to contact the Buyer within 2 (two) working days.

5.5. In all cases, SIA "ATAR" has the right not to conclude a Purchase and Sale Agreement with a specific Buyer who has placed an order, including but not limited to cases when the Buyer withdraws from the Purchase and Sale Agreement and has returned the goods 2 or more times in the last 9 months.

5.6. SIA "ATAR" has the right to conclude a Purchase and Sale Agreement if the contract goods are out of stock, as well as if the agreement is concluded by a person who, according to these Terms, does not have such right.

6. Seller's Obligations

6.1. The Seller is obliged to provide the Buyer with the opportunity to use the services offered by the online store SIA "ATAR" in accordance with the terms and conditions specified in these Terms and the online store.

6.2. The Seller delivers the goods to the address specified by the Buyer and in accordance with these Terms.

6.3. If the Seller cannot deliver the goods ordered by the Buyer due to important reasons, the Seller offers analogous or as similar goods as possible. If the Buyer refuses to accept analogous or similar goods, in case of prepayment, the Seller refunds the amount paid by the Buyer within 3 (three) working days.

6.4. The Seller respects the Buyer's right to privacy regarding the personal data provided in the online store's registration form, except in cases specified by the laws of the Republic of Latvia.

7. Prices, Discounts, Payment Procedure and Terms

7.1. In the online store and the completed order, prices are indicated in euros with VAT. SIA "ATAR" reserves the right to adjust prices in case of changes in taxes or the Euro (EUR) exchange rate, as well as in cases when price adjustments have been made by the manufacturer/supplier.

7.2. Various price discounts may be applied to goods and payments in the online store.

7.2.1. Promotions - within the company's marketing, price discounts may be applied to goods, setting a promotional price. The discount amount in % appears on the specific product image and the actual price of the product is reflected next to the product price.

7.2.2. Volume discounts - by purchasing a certain amount of any coffee, a volume discount may be applied, which automatically appears in the Order form upon reaching this amount. Volume discounts do not apply to coffee machine rental customers.

7.2.3. Discount coupons - special discounts can be applied to goods using discount coupons. These codes can be obtained by following marketing activities in the online store and social networks.

7.2.4. Loyalty points - by purchasing one or more items in our online store, registered customers are awarded loyalty points for each purchased item at a ratio of 1 spent € = 1 earned loyalty point. The accumulated loyalty points can be spent by the registered user when purchasing coffee. Other goods cannot be purchased with loyalty points.

7.3. The Buyer makes the payment in one of the following ways:

7.3.1. By bank transfer - the Buyer makes a payment at the bank or online bank according to the issued invoice to one of the SIA "ATAR" bank accounts. The goods will be prepared for delivery and the delivery period will start after the payment enters the account.

7.3.2. In cash - the Buyer pays for the goods in our store at Visvalža Street 7, Riga.

7.3.3. By "banklink" payment - the Buyer makes an immediate payment with a direct online bank payment (banklink). Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for the execution of payments to the platform owner Maksekeskus AS. The goods are delivered immediately.

7.3.4. By payment card - the Buyer makes an immediate payment with a credit card or debit card. Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for the execution of payments to the platform owner Maksekeskus AS. The goods are delivered immediately.

7.3.5. With a Gift Card - the Buyer makes a payment with a Gift Card by entering the Gift Card code in the Order cart form field. If the Gift Card amount covers the Order amount, then the payment amount is 0 € and the goods are delivered immediately. If the Gift Card amount is less than the Order amount, the Buyer pays the missing amount using another payment method most convenient for them. Gift cards are currently under development and are not available for purchase!

8. Delivery of Goods

8.1. The goods are delivered by the Seller or its authorized representative.

8.2. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These rules do not apply if the required goods are not available in the Seller's stock and the Buyer has been informed about the lack of goods. In addition, in exceptional cases of force majeure, the Buyer agrees to a delayed delivery.

8.3. When ordering goods, the Buyer is obliged to indicate the exact delivery address.

8.4. The Buyer accepts the goods personally. If the Buyer cannot personally accept the goods and the goods are delivered to another person at the specified address and all other data provided by the Buyer are respected, the Buyer does not accept any claims regarding the delivery of the goods to the wrong entity.

8.5. During the delivery of the goods, the Buyer checks the contents of the package together with the Seller or its authorized representative. As soon as the Buyer signs the invoice (waybill) or other document of acceptance and transfer of the package, it is considered that the package has been handed over in proper condition.

8.6. The delivery fee and detailed information on the delivery of goods are provided in the online store under Delivery Terms.

8.7. In the event that the Buyer withdraws from the Purchase and Sale Agreement, in accordance with these Terms, they are responsible for all direct costs associated with returning the goods to the Seller. The amount of such expenses is deducted from the refund amount for the returned goods.

8.8. In case the ordered goods cannot be delivered in one package, SIA "ATAR" reserves the right to deliver them in more than one package.

8.9. In all cases, the Seller is released from liability for violation of the delivery terms if the goods are not delivered to the Buyer or are delivered late due to circumstances beyond the control of the Buyer or the Seller.

9. Product Quality Guarantee and Expiration Date

9.1. All goods are covered by the warranty conditions specified by the manufacturer. If the product is damaged during the warranty period, it is repaired free of charge. The Seller does not provide warranty service but refers the Buyer to a warranty service center.

9.2. The specification of each product sold by SIA "ATAR" is indicated in the product description provided next to each product.

9.3. The Seller is not responsible for differences in the color, shape, or other parameters of the goods in the online store from the actual color, shape, or size due to the characteristics of the monitor used by the Buyer.

9.4. In cases where the Seller does not provide a quality guarantee for specific items, the guarantee provided by law applies.

9.5. The Seller sells the goods to the Buyer so that it is possible to use these goods before their expiration date. In cases of particularly short warranty periods, goods in the online store are marked with a special mark.

9.6. Detailed information on the warranty terms of goods is provided in the online store SIA "ATAR" under Warranty Obligations.

10. Return and Exchange of Goods

10.1. Return and exchange of goods is carried out in accordance with the "Consumer Rights Protection Law".

10.2. The Buyer may exercise their right to return and exchange goods within 14 (fourteen) days from the moment of receipt of the goods, after informing the Seller in the procedure specified in Clause 3.2.

10.3. The product must be returned in its original and clean packaging. The Buyer must not damage the product, and its original sales appearance (undamaged labels and protective films, etc.) (this point will not apply to goods returned due to quality problems), in the full set received from the Seller, providing proof of purchase and warranty receipt (if any).

10.4. The Buyer can return the goods at Visvalža Street 7, Riga, LV-1050, on working days from 9:00 to 16:00, or send them by courier. In case the goods are returned using the rights specified in Clause 3.2, the Buyer pays for their return. If the wrong item and/or a poor-quality product is returned, the Seller will accept such goods and exchange them for analogous correct products. If the Seller does not have analogous exchange goods, it will refund the Buyer for the returned goods.

10.5. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with the procedure for returning goods specified in this section.

11. Liability

11.1. The Buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer has submitted inaccurate data in the registration form, the Seller is not responsible for the related consequences.

11.2. The Buyer is responsible for all actions taken using the online store.

11.3. The Buyer is responsible for disclosing their registration data to third parties. In the event that a third party uses the services of SIA "ATAR" using the Buyer's registration data, the Seller will consider such person as the Buyer.

11.4. The Seller is released from any liability for losses in the event that the Buyer does not read these Terms, despite the Seller's recommendations and the Buyer's obligations, although they are provided with such an opportunity.

11.5. If the online store contains links to the websites of other companies, organizations, or persons, the Seller is not responsible for the information provided there or their activities. The Seller does not control such websites and does not represent these companies and persons.

11.6. In case of damage, the guilty party compensates the other party for all direct damages.

12. Exchange of Information

12.1. The Seller sends all notifications to the e-mail address provided in the Buyer's registration form.

12.2. The Buyer sends all notifications and questions to the online store using the communication options provided under Contacts.

13. Final Provisions

13.1. Relationships arising from these Terms are governed by the laws of the Republic of Latvia.

13.2. All and any disputes arising from the implementation of these Terms are resolved through negotiations. In case of failure of such negotiations, disputes are resolved in the procedure specified by the legislation of the Republic of Latvia.